Therefore, we don’t have the foggiest idea what to do when somebody comes to us with a telephone system problem. So if they need an auto attendant fixed, we don’t know how to fix that. You know, if they have a problem with the trunk line, most people don’t really understand what trunk lines are. In Alcatel Systems you never face such problems.
So this is going to be an introduction class to telephone systems and then past this class, we’re going to go more in-depth into what telephone systems do. Again, telephone systems are very simple. You just have to understand a few simple concepts that seem a little backwards, but once you understand that they are backwards and that’s just how it is, then everything gets pretty simple. So this class is Introduction to Telephone Systems. Give me a second to put a few things together and then we’ll dive in.
Now before we get into this class, I just have to say a word on Voice Over IP.
