Hello again. As you know, I’m Eli the Computer Guy over here for Everyman IT. Today’s class is Introduction to Telephone Systems like Alcatel Systems. So today we’re going to be talking business class and enterprise class telephone systems and the components that make them work. So this isn’t simply the phone you have at your home and the little voicemail system. This is where you have something called a PBX and a voicemail system, which are basically like servers for telephones. We’re going to talk about the telephones and how they work, we’re going to talk about the central office, we’re going to talk about trunk lines, etc. So today we’re going to talk about all of the components that make a telephone system in a business or enterprise work.
Telephones systems are relatively easy to administer. As a technologist, when you go out into the world, you are going to be present problems with telephone systems and I’m going to tell you telephone systems are not that complicated, but most of us don’t have any formal training in telephone systems.
